Genesys is a world leader in providing solutions to enhance customer services

About Genesys

The Genesys Group's success stems from its ability to connect employees with customers on all types of channels.

Created in 1990, the Genesys Group is developing its activities in teleconferencing services. Since 2006, the Genesys Group has been strategically repositioning itself on call centers and customer service activities and, since 2016, Genesys has been offering a complete multi-channel offer covering all customer experience needs.

  • Investment date

       August 2007 

  • Exit date

       May 2004 

  • Sector

       Telecom / Communication

  • Headquarters

       Issy-les-Moulineaux (France)

  • Sales at acquisition 

        Above €100m

  • Website

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